General Frequently Asked Questions (FAQs)

General FAQs

Here are answers to frequently asked questions related to different aspects of this site. Not seeing an answer to your question? Please contact us and let us know.

Only verified companies/individuals will be granted access to this site. To register for an account, please follow these steps:
  1. STEP #1: Click on the REGISTER button at the top of the page.
  2. STEP #2: Fill out the registration form.
  3. STEP #3: You will receive an email asking you to click on a link to confirm that you own your email address.
  4. STEP #4: Await email confirmation from the System Administrator that your account has been activated.
  5. STEP #5: Once your account is activated, you will be able to login to the site.
Only verified companies/individuals will be granted access to this site. To login to the site, please follow these steps:
  1. STEP #1: Click on the LOGIN button at the top of the page.
  2. STEP #2: Fill out the form by providing your Email address and your Password.
  3. STEP #3: Select the LOGIN button to proceed.
  4. STEP #4: You will then be redirected to your personal dashboard page.
If you have forgotten your password, please follow these steps:
  1. STEP #1: Click on the LOGIN button at the top of the page.
  2. STEP #2: On the right-hand side of the page, click on the link entitled "Forgot Password".
  3. STEP #3: Follow the on-screen instructions to recover your password.
If you would like to update your registration information, please follow these steps:
  1. STEP #1: Click on the LOGIN button at the top of the page.
  2. STEP #2: Provide your username and password to login to the website.
  3. STEP #3: From the menu at the top of the page, select MY PROFILE.
  4. STEP #4: Change your registration information and then select the SAVE button.
If you would like to change your password, please follow these steps:
  1. STEP #1: Click on the LOGIN button at the top of the page.
  2. STEP #2: Provide your username and password to login to the website.
  3. STEP #3: From the menu at the top of the page, select MY PROFILE then CHANGE PASSWORD menu items.
  4. STEP #4: Provide your OLD and NEW passwords and then select the CHANGE button to complete the process.
If you would like to generate a new Visitor Access Request, please follow these steps:
  1. STEP #1: Click on the LOGIN button at the top of the page.
  2. STEP #2: Provide your username and password to login to the website.
  3. STEP #3: From the menu at the top of the page, select VISITOR ACCESS REQUESTS/PERMITS then select CREATE A NEW VISITOR ACCESS REQUEST.
  4. STEP #4: Provide the details requested on the online form.
  5. STEP #5: Select the CREATE button to submit your request.
  6. STEP #6: An administrator will contact when your rquest has been processed.
If you require additional assistance, please follow these steps:
  1. STEP #1: Click on the CONTACT button at the top of the page.
  2. STEP #2: You can also email of call us using the contact information in the top left-hand side of every page.

Quick Links